enjoy shopping <3


Where is my order? 

Pre-orders usually run for a week, and they will NOT start production until pre-orders. Majority of the time I will buy stock 2-3 days after pre-orders start so that I can have extras for people in case they miss out. It also cuts down on waiting time by up to a week. 

When orders are shipped, they ALL come with tracking so don't complain to me that you haven't got your package. Check your tracking, once it leaves my hand it's all up to the post office to deliver your items. I am NOT responsible afterwards. IF you do NOT receive a tracking number from me for whatever reason, DM or EMAIL me your ORDER NUMBER and I will send it to you. 

Are there refunds?


Yes, there are refunds available IF your product comes damaged for whatever reason. All packages come in rigid photo mailers or polymailers that are big and durable by default so there shouldn't be any issues. If damaged I can offer a refund, OR a replacement if in stock. I also offer store credit as an alternative.